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FAQ
What ingredients are used in your body butters?
Our body butters are crafted from high-quality ingredients, primarily authentic Nigerian shea butter, which is known for its deep moisturizing properties. Additionally, we incorporate nourishing oils that enhance hydration and promote skin softness, making our products suitable for all skin types. For a comprehensive list of ingredients, please refer to the product descriptions available on our website.
How should I apply the body butter for best results?
For optimal results, apply the body butter to clean skin. It is recommended to use it after bathing or showering when the skin is slightly damp to lock in moisture. A small amount goes a long way, so start with a pea-sized amount and adjust as needed.
Can I use your body butter on my hair and face?
While our body butters are designed primarily for use on the body, they can also be used elsewhere. On the face, if your skin tolerates richer formulations, it is advisable to use a small amount and monitor your skin's response, especially if you have oily or acne-prone skin.
For hair, it is crucial to consider individual hair types and the specific formulation of the product. The benefits of shea butter and similar ingredients can enhance hair health, but moderation and careful application are key to achieving optimal results.
As with any personal care product, conducting a patch test prior to widespread use is recommended to ensure compatibility with individual skin and hair sensitivities.
Are all your products fragrance-free?
Yes, all products in our range, including the whipped body butters from the REFLECT collection, are formulated to be fragrance-free. This commitment ensures that our products are suitable for all skin types, including those with sensitive skin.
Are your products suitable for sensitive skin?
Yes, our body butters are fragrance-free and formulated to be gentle on the skin, making them suitable for sensitive skin types. However, it is always advisable to perform a patch test before full application to ensure no adverse reactions occur.
What is the shelf life of your body butters?
Our body butters have a shelf life of approximately 12 months when stored in a cool, dry place away from direct sunlight, and avoid exposure to high temperatures. The ideal temperature should be below 75°F (24°C). Additionally, it is important to keep moisture and contaminants out of the product to ensure its longevity and effectiveness. Keeping the lid tightly closed when not in use will also help preserve its quality.
Do you test your products on animals?
Absolutely not! We’re all about keeping our furry friends happy. Our founder’s dog, Riley, has given us his paw of approval—no animal testing here. Our formulas are crafted with love, safety, and effectiveness, making them safe for pets too!
What distinguishes your products from others in the market?
Our whipped shea butter is sourced directly from Nigeria, utilizing the country's rich natural resources. It effectively locks in moisture without leaving an oily residue, absorbs quickly, and provides a satin finish. The formulation is whipped to achieve a light texture and is blended with oils that closely resemble the body's natural sebum. Additionally, we use natural preservatives to enhance the shelf life of our products.
Do you offer any exchange or return policies?
While we strive for customer satisfaction, we do not have a return or exchange policy in place. We recommend reviewing product descriptions carefully before making a purchase. However, if you encounter any issues with your order, please fill out our contact form, and we will do our best to address your concerns.
Is your packaging eco-friendly?
We prioritize sustainability in our packaging. Our products are housed in amber glass jars with metal lids, which are both reusable and recyclable. We encourage our customers to sign up for our newsletter, where we share tips on how to upcycle our packaging.
What is the estimated delivery time for my order?
Orders are usually ready for shipping or pickup within 7 business days after you place your order. We ship anywhere in the U.S., but we currently do not offer international shipping.
Do you accept walk-ins?
No, we do not accept walk-ins. All appointments must be booked in advance to ensure that we can provide the best possible service to each client.
What should I expect during my consultation or service?
During your consultation, you can expect a tailored experience that focuses on your specific skin goals and your current skincare routine. Our experts will recommend products and treatments that are suited to your unique needs, ensuring that you receive personalized care and attention.
Do you offer gift cards?
Yes, we offer gift cards that can be used for services at Body Sugar Boutique, providing a versatile option for gifting our luxurious self-care experiences. Gift cards for our shea butter products will be available soon!
Where is your business located?
I provide in-person services in Hermitage and Murfreesboro, both in the Nashville, TN area. I also offer virtual skincare routine consultations nationwide.
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